Shore Excursion and Land Program Assistant

Within this Shore Excursion and Land Program Assistant, you will be reporting directly to the Managing Director and working closely within a small team focusing on the operations, marketing and administration duties needed while coordinating all excursions for cruise guests.  Your main duties will include the following:

• Act as focal point with cruise lines, cruise groups and suppliers and liaise with internal team as required
• Liaise directly with Shorex Managers on board the vessel
• Design, cost and price tours
• Coordinate the excursions as needed
• Assist with marketing material - brochures, email shots, social media
• Supervise that agreed standards are met through spot checks and questionnaires
• Ensure that OHS measures are being followed
• Follow up on any queries and complaints directly
• Prepare invoices and chase payments when required
• Assist Directors with overseas operations and other ad hoc projects

IMPORTANT

Local knowledge is a must and only candidates already residing in Malta will be considered

Official working hours are Monday to Friday (office hours), however a level of flexibility is needed as weekend work is required on an ongoing basis depending on arrival of cruise ships.