Service Advisor (Automotive) - Administrative jobs in Malta - March 2021

Service Advisor (Automotive)

at

Konnekt
JOB TYPE: Full Time
CATEGORY:
Administrative
EMPLOYER INDUSTRY: Automotive

As the Service Advisor you will be reporting to the After Sales Manager while being fully responsible for an outstanding customer journey.  Main duties are as follows:

  • Scheduling of appointments for servicing and repairs directly with client's
  • Liaising with the workshop staff for works needed to be undertaken
  • Following up with clients in relation to works required and/or carried out
  • Collection of vehicle preparation
  • Process documentation as per company procedures
  • Handling cash and process deposit when necessary
  • Attend any required training organised by the company
  • Adhere to H&S regulations and franchise standard requirements


Education and Experience

  • A secondary level of education is a minimum
  • Proficient in  MS Office software
  • In possession of a clean driving license
  • 3 years experience within a similar role is given priority
  • Experience as a Motor Vehicle Technician will be seen as an asset
  • Knowledge of Maltese and English is a must - verbal and written


Skills

  • Good telephone and interpersonal skills
  • Smart, self-motivated and highly organised
  • Multi Tasker and works well under pressure
  • Team player

This Service Advisor role is with a leading company within the local automotive industry.

Job Reference Code:  FJ536

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