Rostering Officer

Our client who offers services within the health and service market is recruiting a Rostering Officer to join their team.

The appointed candidate will be responsible for;

• The daily handling of phone calls, emails, filing, data inputting and correspondence
• Manage the company’s on-call mobile phone on rotation basis
• Monitor and maintain client files and database
• Create and amend rostering framework
• Planning, organizing and distribution of workflows and employees rosters
• Liaising with employees on availability and communicating duties and delegated tasks to employees
• Liaise with clients, ensure quality services levels, receive complaints and resolve rostering problems
• Handles the medics coordination, daily and monthly reports and record keeping
• Assist in closing new services and bringing new clients while promoting the group’s products and services