Receptionist (South of Malta)

A new role as an Administrative Assistant - Receptionist, is now available. Your responsibilities will include: 

• Answer telephone call in a professional and polite way and directs the caller to the appropriate associate
• Send online ticket to employee’s mailbox when the employee is not available to respond
• Provides callers with information such as company address, directions to the company location company fax numbers, company website and other related information
• Greets and directs visitors.
• Directs visitors by maintaining employee and department directories; giving instructions
• Maintains security by following procedures; monitoring logbook; issuing visitor badges
• Answer inquiries made at the desk
• Coordinates the pick-up and delivery of express mail services
• Coordinate all outgoing mail and log all mail
• Maintains safe and clean reception area by complying with procedures, rules, and regulations
• As an integral member of the organization, work closely with every other member of the staff to ensure efficient and friendly operation of the front desk
• Assists with other related clerical duties or any other task as directed by the Deputy CEO and COO.

• Able to work on own initiative
• Well organized

• Diploma Level of Education (MQF Level 5) is a must
• At least 2 years prior experience in a customer care related role
• Fluency in Maltese is a must