Reception

Job Overview:

We are seeking a friendly and organised Full-Time Receptionist to manage our front desk and provide essential administrative support. As the first point of contact for our clinic, you will play a key role in ensuring a welcoming and efficient experience for clients and visitors.

This role is ideal for someone with a pleasant personality, strong multitasking abilities, and a proactive attitude. The position requires flexibility, professionalism, and a commitment to high-quality service.

Key Responsibilities:

Greet and assist clients in a warm, professional manner

Answer phone calls and emails; manage bookings and appointment scheduling

Maintain a clean and organised reception area, ensuring forms and brochures are stocked

Provide accurate information to clients both in-person and remotely

Handle incoming mail and deliveries; sort and distribute accordingly

Monitor inventory and order clinic supplies as needed

Update client records and appointment calendars

Perform basic bookkeeping tasks

Carry out general administrative duties such as filing, photocopying, and data entry

Requirements:

Previous experience in a receptionist or administrative role

Proficiency in Microsoft Office Suite

Comfortable using office equipment (e.g., printers, phones)

Strong verbal and written communication skills in both Maltese and English

Professional appearance and customer-focused demeanour

Excellent organisational and time-management skills

Ability to multitask and handle stressful situations calmly

Minimum MATSEC A-levels or equivalent qualification

Working hours:

Full-time, with flexibility required for occasional shift coverage.