Partnership Relationship Officer - Administrative jobs in Malta - September 2023
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Partnership Relationship Officer

Trust Payments (Malta) Limited , Any

Expires in 10 days (01 Oct 2023)

Trust Payments (Malta) Limited is currently looking to recruit a Partnership Relationship Officer to join their team on a full-time basis.

About the Company:
 Whilst the last couple of years have been a tough time for everyone personally, we’ve adapted our strategy and continued our impressive growth. In that timeframe, we’ve hired and integrated close to 150 new starters and grown our revenues significantly as a business.
We have adapted our ways of working to ensure that new starters who join feel part of one big virtual team. From regular town halls to coffee mornings and dedicated mental health days, we want to ensure we put the needs of our employees first. Feedback from our new hires has been positive, they love our onboarding programme and how much it makes them feel integrated into Trust from the start. Trust Payments recently received a ‘Best Companies’ 2* accreditation from TM Group, which recognises exemplary levels of workplace engagement, leadership and wellbeing within the company. Winning accolades in three other categories include being One of Financial Services' top 30 companies, one of London’s top 75 large companies, and one of Wales's top 30 companies to work for.
Trust Payments is a global unified payment technology group that was formed in 2019 bringing together technology and financial services into an omnichannel solution. The new business model has enabled Trust Payments to establish itself as a leading Fintech Payments group. The company has undertaken a major culture reset and now operates as a fast-paced inclusive organisation with talented people at its very heart. In 2019 the business expanded its product offering from Gateway and Acquiring to POS and Mobile Loyalty, creating true omnichannel processing capabilities and now provides over 30 unique products to merchants of all sizes. Business revenue has grown significantly in the last 2 years and as such we are expanding into even more products, markets and geographies and are hiring people at all levels.
The main purpose of the job:
To assist TRUST PAYMENTS’ Partnership Account Managers with Day-to-day Admin tasks, client requests and data handling. They hold the responsibility for checking applications, communicating with partners and merchants, assisting Account Managers with Underwriting requests, issuing contracts, providing reports and data and assisting with any other day-to-day ad hoc tasks.
Duties and responsibilities:

  • Carrying out and supporting activities of a commercial, operative, and administrative nature
  • Ensuring a high level of services is being provided to customers at all times
  • Assisting with day-to-day department tasks and activities, including documentation, compiling reports and minutes of meetings
  • Any other administrative duty that may be required on a day-to-day basis from customer requests
  • Work closely with Account managers and the Group Head for ad hoc tasks as needed
  • Ongoing maintenance of the CRM system as requested by the Account Managers, Line Manager and Group Head.

Experience and Qualifications:

  • Holds the ability to work under pressure, multitask and prioritize
  • Proficient in Microsoft Office applications
  • Excellent written and verbal communication skills in English. Other languages are considered as an asset
  • Possess strong teamwork and collaboration skills
  • Background in the payment industry or similar related roles would be considered an asset.

Benefits (subject to local office benefits policy):

  • Opportunity to be part of a rapidly scaling and market-leading Fintech business
  • Flexible homeworking
  • Health and Well-being ethos including regular wellness sessions, fitness and nutrition and other events as well as supported by internally qualified mental health first aiders
  • Family-friendly enhanced benefits/policies
  • Pension, Healthcare, Life Assurance
  • Social events and team building
  • Celebrations.

We understand the value that a diverse and inclusive working environment brings to Trust Payments. We celebrate the differences that people can bring through their cultures, backgrounds and perspectives. We are committed to equal employment opportunity regardless of race, colour, ancestry, religion, gender, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or any other protected characteristic.
To submit your CV for this exciting Partnership Relationship Officer opportunity, please click ‘Apply’ now!

Full Time
Job Type
Entry (0-12 months), Intermediate (1-3 years), Experienced (3 years +)
Experience Level
Financial Services

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