Operations and Rostering Coordinator

Our client is looking to recruit an Operations and Rostering Coordinator to join their growing team. Reporting to the HR Manager, the chosen candidate will:

• Monitor and manage daily rostering needs, including urgent same-day and next-day replacements due to absences or illnesses. 
• Prepare and manage monthly rosters for pharmacists, pharmacy assistants, and locums, ensuring appropriate coverage across all pharmacy locations.
• Align staff assignments with location needs, skill sets, availability, and coverage requirements.
• Coordinate weekend, holiday, and monthly rosters, including arrangements for key handovers, internal communications, and locum payments.
• Integrate internal meetings, training sessions, and events into monthly schedules.
• Maintain and update rosters and attendance records in the scheduling and payroll system.
• Review and approve staff leave requests, ensuring sufficient cover and operational continuity.
• Track and verify employee clock-ins/clock-outs to ensure accurate attendance reporting.
• Prepare and submit monthly staff and locum hours reports for payroll processing.
• Review and forward self-employed locum invoices to HR and Finance ahead of payroll deadlines.
• Manage maintenance reporting for pharmacy and office sites: log issues, coordinate responses, and schedule technician visits.
• Oversee stock take logistics monthly, including assigning staff and preparing equipment.
• Review and maintain supply levels for offices and pharmacies, including stationery, consumables, equipment, and kitchen essentials.
• Monitor store-level inventory in coordination with the supply chain team to ensure appropriate stock levels.
• Onboard and offboard staff across all internal systems: scheduling platforms, team communication channels, and access tools.
• Update operational changes (e.g., Sunday duty hours) across public platforms such as the Pharmacy.MT, Google Business, and internal/external communications.
• Support internal audits, visual merchandising checks, and health & safety compliance.
• Participate in internal meetings related to staffing, logistics, and process improvement.
• Provide administrative and operational support on other tasks as reasonably required.

Requirements

• Strong analytical mindset with the ability to interpret data, identify trends, and make informed decisions
• Strong attention to detail and organizational skills
• Ability to work independently and manage multiple priorities in a fast-paced environment
• A proactive attitude with a problem-solving approach

Education and Experience

• Proficiency in Microsoft Excel; experience with ERP systems is a plus
• Excellent communication skills in English, both written and verbal