LivingWell Membership Executive

Job Description
Hilton Malta is currently looking for a LivingWell Membership Executive to join their team on a full-time (reduced hours) basis.

Job Role:
A vacancy has arisen within our LivingWell Health Club. The selected applicant would work within the Hilton Malta LivingWell Health Club which is frequented by a large number of local members and hotel guests.  

Responsibilities:

• Work under pressure
• Flexibility to respond to a range of different work situations
• Enjoy working with people and has a keen interest in the fitness and health sector
• Multitask in a busy working environment
• Able to work on your own or in a team​​​​​
• Responding to member requests, queries, and feedback
• Processing and auditing membership new sales, freezes, and cancellations
• Communicate with all members who are due to renew their membership
• Communicate to members of health club updates
• Processing Platinum memberships
• Provide monthly reports to management
• Managing the club's corporate membership and sponsorship agreements; including proposals, changes, and financial invoicing
• Providing monthly reports to corporate companies
• Assist management in processing membership price changes
• Liaise with other hotel departments
• Support the LivingWell team with reception and operational tasks.

Requirements:

• With a minimum of two years experience working as part of an administration role, preferably working within the health and wellness sector
• The candidate must be fluent in English and have excellent computer and organisation skills
• Passion to deliver good customer service and the ability to close a sale
• Ability to meet financial targets.

Hilton Malta:
Ideally located within the award-winning Portomaso Yacht Marina, along the coast of the fashionable district of St. Julian’s, the hotel is just minutes away from all the major entertainment areas, attractions, and sites Malta has to offer. The accommodation comprises 413 guest rooms & suites including non-smoking and interconnecting rooms, as well as rooms for guests with reduced mobility. Each guest room offers the discerning traveller breathtaking views of The Mediterranean Sea or the Yacht Marina. Hilton Malta features award-winning restaurants & bars, four outdoor pools, a floodlit tennis court, as well as an indoor pool, spa, and health club; making it an idyllic resort with year-round sunshine and an abundance of outdoor activities.