Front Office Personnel

Job Description
Centrecom Limited in Malta is looking to recruit Front Office Personnel to join their team on a full-time basis. The ideal candidates will provide assistance in outbound calls, tracing information, assisting customers and any other administration duties. 

Centrecom takes pride in being the Centre of Excellence, providing value to our Client's business by identifying customised solutions. Our team is an extension to organisations entrusting us to deliver a professional service through Quality, Innovation and Expertise. We are the go-to outsourcing partner offering Contact Centre Services, Front Desk Services, Back Office Functions, Airline Revenue Accounting and GSA Services.

Candidates must be able to speak and write in both Maltese and English and previous experience in the customer care or administration role will be considered as an asset. This is by far an excellent opportunity for those who enjoy meeting new people every day and for those who want to start a new path in the customer care industry. Training will be provided and delivered on a full-time basis and selected candidates will also receive on-the-job exposure sessions.

Working hours:

• One must be flexible to work Saturdays (mainly mornings).
• Weekly hours Monday to Saturday 08:00 till 14:30
• One evening shift is mandatory between Monday & Wednesday.

Additional requirements:

• Be computer literate, preferably in possession of an ECDL certificate.
• A'level standard of education.
• Quick thinking and good questioning techniques.
• Excellent eye for detail.
• Fluency in Maltese and English both spoken and written (both languages are a must).
• Good communication and listening skills.
• A can-do attitude and the ability to work on their own initiative with limited supervision.
• One must possess a clean driving license and own transport is needed.
• This role involves different locations on a roster basis (within limited regions).

Why work with us?

• We are a dynamic and innovative company, and we seek candidates who have the same spirit.
• You will be joining a company that values its employees and invests in their careers.
• You will work with a team of professionals who are available to help you navigate and grow.

*If you feel this is the role for you then don't hold yourself back from an exciting career opportunity.