Front Office Assistant - Administrative jobs in Malta - September 2021

Front Office Assistant


€18,000 to €20,000 / year
JOB TYPE: Full Time JOB LEVEL: Intermediate (1-3 years)

Our client, that operates within the financial services industry, is currently looking to recruit a Front Office Assistant to join their team. Forming part of a team of two Front Office Assistants, your duties will include;

  • Welcome and greet walk-in customers, providing immediate assistance 
  • Assist customers with new loan enquiries by providing necessary information and directing them through the application process 
  • Assist customers with the signing of loan contracts 
  • Handle all incoming calls and answer them in a polite and pleasant tone and route them to the appropriate staff and/or take a message 
  • Handle monthly payments from customers (walk-ins and online) 
  • Actively promote the conversion of payments to Direct Debit 
  • Act as a first line of defence for AML and compliance 
  • Keep the front desk and office tidy 
  • Answer questions and address complaints according to company procedures 
  • Receive letters, packages etc. and distribute them 
  • Prepare outgoing mail 
  • Check, sort and forward emails 
  • Monitor office supplies and place orders when necessary 
  • Keep updated records and files 
  • Take up other duties as assigned

Kindly submit your application directly to us using the 'Apply for Vacancy' button.

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