Front Office Administrator - Administrative jobs in Malta - January 2023
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Front Office Administrator

Hilton Malta , North of Malta

Expires in 11 days (11 Feb 2023)

Hilton Malta is currently looking to recruit a Front Office Administrator to join their team on a full-time basis.

Job Role:
Under the direction of the Front Office Manager, the Front Office Administrator will operate and ensure the smooth administration of the back-of-house operations for the Front Office department. The candidate will have an indirect reporting line to the Director of Finance for all matters pertaining to the Finance Department.

  • Payroll tasks, such as filing of Time & Attendance and resolution of discrepancies
  • Guest correspondence
  • Room allocation for VIPs and groups
  • Liaising with Telephone Operator
  • Keeping Front Office areas organised and tidyActively responsible for the follow-up and closure of Pay Master accounts
  • Supervision of Front office Journals
  • Group operations – responsible for all the updates/changes on Rooming lists of in-house groups; billing instructions and room group billing reconciliations
  • Ensure correct backup is attached to all relevant closed bills to City Ledger. (from PMS to Accounting)
  • Monitoring of credit limit check reports
  • Participating in monthly credit meetings
  • Attending and participating in pre-conference meetings when necessary
  • Receiving and implementing instructions and information in regard to groups
  • Corporate guests, VIPs
  • Correct communication and implementation of new selling strategies as instructed by the Director of Sales and Front Office Manager.

  • Front Office experience / Accounting experience (Accounts Receivable) within a 4-5-star environment is considered an asset
  • Knowledge of Hotel PMS – preferably Opera and also proficient in the use of Excel and Outlook
  • Has an eye for detail and is of smart appearance
  • Well-organised individual, able to work independently and flexible to learn and perform different tasks and duties
  • Speak English and at least one other language
  • Able to establish strong working relations internally and with our customers – possess good communication skills
  • Be a strong team player and thrives working in a fast-paced environment, able to work well under pressure and adhere to deadlines
  • Flexible working hours including weekends and public holidays.

We invite you to take a look at our beautiful property, by clicking on the following link; Hilton Malta Virtual Tour.

Hilton Malta:
Ideally located within the award-winning Portomaso Yacht Marina, along the coast of the fashionable district of St. Julian’s, the hotel is just minutes away from all the major entertainment areas, attractions, and sites Malta has to offer. The accommodation comprises 413 guest rooms & suites including non-smoking and interconnecting rooms, as well as rooms for guests with reduced mobility. Each guest room offers the discerning traveler breath-taking views of The Mediterranean Sea or the Yacht Marina. Hilton Malta features award-winning restaurants & bars, four outdoor pools, a floodlit tennis court, as well as an indoor pool, spa, and health club; making it an idyllic resort with year-round sunshine and an abundance of outdoor activities.


Full Time
Job Type
Intermediate (1-3 years), Experienced (3 years +)
Experience Level
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