Facilities and Helpdesk Coordinator

Job vacancy: Facilities and Helpdesk Coordinator

As a Facilities and Helpdesk Coordinator you will be responsible for the day-to-day support of the Facilities Team.

The ideal candidate will effectively assist the Malta Facilities Team by managing the CAFM & Helpdesk software, the company accommodations, and various administrative duties required by the department.

Preferred skills and experience:

• Strong IT skills is essential and Helpdesk experience working with a CAFM system is desirable.
• Ability to manipulate data through the use of IT skills (Excel, Word, PowerPoint).
• Previous Facilities services experience, knowledge, and understanding of property-related issues.
• Planning and Project Management skills.
• Highly organised individual with high attention to detail.
• Adaptability to new responsibilities.
• Problem-solving and decision-making skills.

Main Responsibilities:

• Performing general admin duties including but not limited to management of consumables and all supplies stock levels, reviewing departmental invoices to approve for payment and updating of all departmental trackers and departmental documents as required.
• Reviewing system task by onsite team and managers and supporting in booking works by external contractors as the principle administrator for CAFM system.
• Producing CAFM reports and actions and follow-up actions with department managers.
• Familiarising with any CAFM system updates along with development and updating of how-to guides in conjunction with Facilities Coordinator - Facilities and Services (UK).
• Supporting Reception team with Helpdesk issues and training of new staff using how-to guides for CAFM.
• Managing allocation requests and placement of new staff in current group of staff accommodation properties.
• Taking meeting minutes and sending out reports and actions.
• Supporting department managers and Head of Facilities with ongoing projects.
• Supporting reception team with any short-notice emergency cover by manning reception desk and completing reception duties.

*By applying to us you are agreeing to share your Personal Data in accordance with our Recruitment Privacy Policy which can be found here.