Client Services Executive

Our client is looking to recruit a Client Services Executive to join their growing team. Reporting to the Client Services Manager, the chosen candidate will:

• Perform a wide range of administrative duties, including managing phone calls, emails, and routine office tasks.
• Handle local and international client enquiries efficiently, ensuring timely allocation to appropriate branches or departments.
• Assist clients with queries related to sales, lettings, and residency schemes.
• Maintain accurate and up-to-date client records by entering, updating, and retrieving data as necessary.
• Monitor and follow up on client referrals to third-party service providers, ensuring a seamless handover to the assigned sales or letting consultant.
• Undertake additional duties and responsibilities within the scope of the role as assigned by management.

Requirements

• Excellent communication and interpersonal skills
• Strong organisational and multitasking abilities
• A proactive, can-do attitude with a high level of professionalism

Education and Experience

• Proficiency in Microsoft Office and general IT systems
• Previous experience in a client-facing or administrative role (real estate experience is a plus)

Benefits

• Performance Bonus