Assistant General Manager

Active Assistance Services provides funeral, cremation and related services. It also provides medical assistance services for insured holidaymakers visiting Malta. 

The Company operates under 3 brands, including the longest established funeral company in Malta and market leader in international repatriation and cremation services - Camilleri Funeral Directors International.

The parent company “Active Group” is the front liner for the construction and operation of Malta’s first crematorium which is awaiting approval in the coming months and operational within 2 years.

The Company’s main focus is care and professional customer support services for the families it assists after having suffered a loss.

Active is seeking to employ an Assistant General Manager to take responsibility for all day to day operations of the company’s funeral, cremation and repatriation business.

The selected candidate will be the lead member of a small dynamic team, managing and delegating all aspects of the operation, including sales, customer service, public relations, marketing, purchasing, invoicing and book keeping. 

The applicant will:

• Assist the Managing Director will all functions of the business, including business development, establishing processes, marketing and recruitment.

• Be responsible for the professional management of all ongoing funeral, cremation and repatriation services being provided by the company.

• Be responsible for the company’s sales, communication and public relations.

• General administrative and book keeping functions, Invoicing, payments etc…

• Provide assistance and support families in the organisation of funeral services.

• Liason with airlines, international agents, Consulates and government entities.

• Attend and oversee funeral services when required to ensure families are supported and that the funeral arrangements are executed to plan. 

The selected candidate must be a smart, professional and dynamic individual, willing to work flexible hours and be of service sometimes above and beyond the call of duty. 

This position offers an opportunity of advancement and development of a career in an internationally affiliated company on the verge of unrivalled expansion in its field.  

Applicant must demonstrate talent and skill in communication, customer service, public relations and sales to help the company reach its financial and expansion goals.

The nature of our work requires hybrid working, at office or various locations, often on short notice. Applicant must be prepared to multi task, work under pressure and resolve problems in a practical and responsible manner.

Minium Requirements:

• Clear and professional communication skills.

• Must be fluent in Maltese and English languages (professional level).

• Driving license and own car.

• Management, sales, public relations, administration, accounting or customer service qualification or a track record of experience in either of these fields.

• Open to work Saturdays and be on remote call after hours, weekends and holidays when on call duty (on occasion and within given parameters).

Conditions:

Expected average working hours (on and off location) will be 40-48 hours per week which may vary depending on the exigencies of the business.

An annual wage package of Euro32,000 – Euro38,000 per year (gross), tied to performance and sales, will be offered to the selected applicant. A car and fuel allowance and an on-call responsibility allowance are included. 

In addition an Incentive for direct Sales will also be paid.