Commercial Finance Associate (O2C)

One of esteemed clients is looking to recruit a Commercial Financial Associate to join their Finance team 

The Commercial Financial Associate (O2C) is expected to collaborate with the Company’s sales Team to ensure accurate and timely revenue invoicing, manage and record collections and solve any arising issues. The role is also expected to manage, control and process customer debit claims. The O2C associate is expected to support the Commercial analyst in optimising the Company's Margin.

Key Accountabilities

• Manage customer invoicing
• Prepare detailed reports of customer purchases and monitor status of sales orders vis a vis credit terms
• Ensure that customer accounts are constantly up to date
• Generate customer billing data and transmit to customers as necessary
• Post receivable entries, registering transactions and their scheduled payment
• Liaise internally with the commercial team to check and solve customer billing inquiries. Resolve issues with Sales Orders and funds due from customers.
• Process Accounts Receivable and the O2C flow
• Own Accounts Receivable process including but not limited to cash application, credit analysis and control, collection, reporting.
• Assist as required during the budgeting and forecasting processes
• Prepare reports and post accounts receivable activity to the general ledger in line with relevant policies and procedures. Ensure accurate reconciliation and collaborate with the Finance and Compliance Manager to improve processes and procedures.
• Ensure Strict Adherence & Execution of all internal controls & policies within the O2C process.
• Manage and process collections and delinquent accounts
• Receive & process customer payments. Maintain organised documents for receivables (ex. KYC records).
• Post entries to respective accounts and prepare accounts for receivables.
• Analyse delinquent account balances.  Correspond/negotiate with delinquent accounts in line with policies and procedures and escalate as necessary.
• Discuss account resolution with internal parties according to pre-determined rules for handling accounts
• Process adjustments, write offs, and recoveries if and when necessary
• Manage and process customer claims (debit notes)
• Reconcile customer accounts on regular basis to ensure completeness and rectify errors and omissions
• Evaluate customer claims, discuss with internal parties and support resolution to offer suitable solutions / different offers (e.g., discounts) and process related entries
• Financial Reporting
• Monitor and analyse variances in business expenditure (A&P) and relevant variances in operational expenditure.
• Support Profitability Reporting
• Support new market analysis and commercial reporting as relevant
• Collaborate with commercial departments to ensure all data is reviewed and up to date

• Bachelor’s Degree in Accounting, Economics or similar
• Minimum of 1 year experience in the Finance section within an FMCG company.
• Knowledge in accounts receivable process involving cash application, credit analysis and control, collection, reporting.