In accordance with their continuous effort to deliver the highest levels of customer service, Calamatta Cuschieri Investment Services Ltd in Malta is currently looking to recruit an Investment Services Support to join their team on a full-time basis.
The role includes:
- Greeting and communicating effectively and courteously with clients and delivering outstanding customer care;
- Providing help and guidance to clients based on a solid understanding of our company’s products and our wide range of services;
- Regularly achieving your set Key Performance Indicators (KPI’s) and working with the sales team to drive positive company results;
- Keeping accurate records of discussions and correspondence with customers by using the company’s Customer Relationship Manager (CRM) system and assisting team members with their dairy management;
- Demonstrating a commitment to improving your own customer service skills on an ongoing basis and a willingness to develop your career.
Calamatta Cuschieri Investment Services Ltd:
Calamatta Cuschieri is Malta's leading financial services firm. The company pioneered the local industry in 1972 and offers a full range of services including Live Online Trading & Independent Investment Advice, Saving Plans, Investment Management Services & Discretionary Portfolio services.
- The ideal applicant should be friendly, patient, able to work in a fast-paced environment and as part of a team;
- Attentive to detail, capable of accurate record-keeping, ability to work to deadlines, able to prioritise, be a critical thinker and problem-solver with good listening skills;
- Applicants must be fluent in English and Maltese.