Application Support Specialist at General Soft Drinks Co Ltd - Information Technology jobs in Malta - November 2020

Application Support Specialist at General Soft Drinks Co Ltd

JOB TYPE: Full Time JOB LEVEL: Experienced, Graduate
Information Technology

General Soft Drinks Co Ltd in Malta is currently looking to recruit an Application Support Specialist to join their team on a full-time basis.


  • Support business users on all the business applications issues;
  • Troubleshoots simple to complex issues as reported by end-users;
  • Work closely with the Business Units to continuously improve processes in business operations and ensure compliance/alignment between the different requirements at different levels and from different stakeholders of the organization;
  • Conduct training to business users to ensure that knowledge is continuously distributed and efficiency in the company’s services increases;
  • Coordinate all updates to the system, report and track technical issues, and oversee the subscription management of the system;
  • Develop reports, queries, or dashboards to further show data via our Business Intelligence tools;
  • Document policies, procedures, and technical documentation;
  • Own and drive projects assigned (Start-to-End).


  • 2+ years of experience in similar positions;
  • knowledge of SQL database management;
  • Experience in understanding and translating technical concepts to non-technical information & audiences;
  • Able to lead and facilitate training;
  • Have a natural drive for automation and simplification;
  • Experience in business & process analysis as well as preparing workflow.


  • Be a good team player and work well with others;
  • Meticulous with a keen eye for detail;
  • Have a strong analytical mind with excellent problem-solving & troubleshooting skills, improvisational and creative solutions with a can-do attitude;
  • Have strong communication skills and ready to share knowledge.

General Soft Drinks Co Ltd:
The General Soft Drinks Co Ltd is responsible for manufacturing a wide range of soft drinks across Malta. We do this for brands owned by The Coca Cola Company (TCCC) including Coca-Cola, Diet Coke, Coke Zero, Fanta, Dr. Pepper, Sprite, Schweppes, and Kristal. We are an independent Coca Cola bottler and are the sole licensed bottler for products of TCCC in Malta. We employ over 240 people in Malta and Gozo at our manufacturing site, offices, and distribution centers. Our Company is committed to minimizing the environmental impact of our products and operations, with a particular focus on recycling, water stewardship energy, and climate protection. Through our sister company, GSD Marketing Ltd we sell and distribute TCCC products manufactured in Malta as well as import, sell and distribute other TCCC products including Nestea, Cappy Juices and Powerade. We also import, sell and distribute other brands including Monster, Bavaria, Stella Artois, Berlin Beer, Lowenbrau, Café Mauro and Evian on behalf of other brand owners.

Kindly submit your application directly to us using the 'Apply for Vacancy' button. Immediate start is available for the right candidate.

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