IT Manager at Hilton Malta - Information Technology jobs in Malta - September 2019

IT Manager at Hilton Malta

Central Malta

End-user support,
Systems Administration,
Technical support
Posted date 22/08/2019 |
Closing date 21/09/2019
Full Time Experienced, Management
A vacancy has arisen at the Hilton Malta for the position of IT Manager. Reporting to the Director of Finance and holding a Head of Department position, the selected candidate will be responsible for the day-to-day support of IT systems for business systems, office systems, computer networks, and telephony systems throughout the hotel. The IT Manager will work closely with Hilton’s regional IT team in the implementation and maintenance of various technologies.

The Position:
As an IT Manager, you will supervise the IT Department to ensure the quality and delivery of IT systems for both the hotel and its Guests in accordance with IT operating standards. Specifically, the IT Manager will perform the following tasks to the highest standards:
  • Ensure consistently strong operational support for all internal hotel IT systems and users, minimizing any system outages;
  • Supervise the IT Department on a daily basis;
  • Maintain excellent product knowledge and apply it to deliver full system benefits;
  • Understand, fully, the legal requirements on IT governance and security;
  • Handle, efficiently and completely, IT issues that arise;
  • Identify current and future system needs and provide solutions for the identified needs;
  • Build strong internal working relationships with all hotel departments;
  • Complies with all Global Policies, Standard Operating Procedures, and Best Practice recommendations;
  • Supervise user account, security, password;
  • Inventory hardware, software and licenses;
  • Support application software issue;
  • Setup hardware and software for client computers;
  • Verifies and monitors all servers;
  • Understand the IT Contingency Plan;
  • Assist to purchase hardware, software within various departments and improve the environment;
  • Controls budgeting expenses and purchasing of IT resources.

The Candidate:
IT Managers serving Hilton brands are always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:
  • Previous IT management experience, preferably in the hotel, leisure, and/or service sector;
  • Experience of all Microsoft systems;
  • Experience of hotel applications, such as Fidelio and Micros, preferred;
  • Excellent organizational and interpersonal skills;
  • Current technical skills and knowledge of technology;
  • General understanding of IT infrastructure trends and technologies, including networks, databases, business applications, and development methodology;
  • Ability to plan ahead and develop contingency plans, where necessary.

In addition, we are looking for the following personal characteristics:
  • Ability to work in a team;
  • Excellent attention to detail;
  • Positive Attitude;
  • Willingness to develop team members and self;
  • Able to troubleshoot and resolve issues;
  • Time management (dealing with multiple tasks and deadlines, focusing on the result and  achievement of deadlines);
  • Leadership.
Take a look at our beautiful property by clicking on this link; Hilton Malta Virtual Tour


Hilton Malta:
As an oasis of Contemporary Living and Timeless Value, Hilton Malta has now established itself as the Island’s premier hotel. Ideally located within the award-winning Portomaso Yacht Marina, along with the coast of the fashionable district of St. Julian’s, the hotel is just minutes away from all the major entertainment areas, attractions and sites Malta has to offer. A varied selection of Rooms and Suites offer the discerning traveller breathtaking views of The Mediterranean Sea or the Yacht Marina. The Hotel’s award-winning restaurants are considered to be amongst Malta’s finest eateries. With four outdoor pools, the Myoka Spa, the Living Well Health Club, a Water Sports Centre, A Scuba Diving School, The Portomaso Casino and much more, the Hilton Malta is the ideal resort for a relaxing holiday. Accommodation comprises 413 guest rooms & suites including non-smoking and interconnecting rooms, as well as rooms for guests with reduced mobility.

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