Application Support Specialist - Information Technology jobs in Malta - August 2019

Application Support Specialist

21,000-25,000 Per Year
End-user support,
Technical support
Posted date 07/08/2019 |
Closing date 01/09/2019
Full Time Experienced

Our client is looking for junior candidates to fill the Application Support Specialist position in Malta. Providing client support on deploying and configuring systems, as an Application Support Analyst, your responsibilities will be as follows;

  • Identifying, troubleshooting and resolving both internal and external issues related to different applications
  • Manage client queries and keep a professional customer service image
  • Offering 1st line support and escalating and resolving cases promptly
  • Keep abreast with company activities, products and services so as to provide a professional and well-informed service to customers 
  • Prepare and maintain all the necessary documentation
  • Liaise with relevant third party suppliers or other departments

Education & Experience:

  • Bachelor’s Degree in IT or a relevant subject
  • Experience using Linux and Windows systems
  • Knowledgeable in SOAP and REST and of tools such as SOAPUI and Postman 
  • Well versed in databases such as SQL and MySQL
  • Experience in the payment industry or client service would be advantageous

Desired Skills:

  • Be meticulous and works well under pressure
  • Strong analytical and communication skills
  • Be a team player who is able to prioritize his or her tasks  
  • Strong communication skills in English 

About the Company:

The Application Support Specialist job opportunity in Malta is with a leading international organisation operating within the IT industry. They are looking for a Client Support Specialist to offer the required support to internal and external clients.

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