Technical Payments Analyst (SQL) - Information Technology jobs in Malta - August 2019
Recruitment Agency

Technical Payments Analyst (SQL)

Posted date 01/02/2019 |
Closing date 01/09/2019
Full Time Experienced

Our client is currently offering a Technical Payments Analyst job in Malta to work on providing client support within the payment platform. As an Application Support Analyst, your responsibilities will be as follows:

  • Identify, manage and troubleshoot client requests through the ticketing system
  • Offer 1st line support and escalate and resolve cases promptly
  • Translate, update and maintain database records using SQL
  • Maintain and update client-specific configuration files
  • Proactively work on improving the procedures to enhance customer satisfaction

Experience & Education

  • Degree/Diploma in Information Technology or another related field
  • Experience within an IT environment in a similar role
  • Prior exposure to SQL
  • Prior experience with major payment methods such as PayPal, payment and bank transfers a must

Desired Skills

  • Good analytical skills and an ability to work in a team
  • Great written and oral English language skills
  • Humble, meticulous and detail-oriented

About the Company:

The Application Support Analyst job in Malta is within an international provider of payment solutions.

Job Reference: VR880

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