Technical Payments Analyst - Information Technology jobs in Malta - June 2019
Recruitment Agency
Konnekt

Technical Payments Analyst

Posted date 01/02/2019 |
Closing date 30/06/2019
Full Time Experienced

Our client is currently offering an Application Support Analyst job in Malta to work on providing client support within the payment platform. As an Application Support Analyst, your responsibilities will be as follows:

  • Identify, manage and troubleshoot client requests through the ticketing system
  • Offer 1st line support and escalate and resolve cases promptly
  • Translate, update and maintain database records using SQL
  • Maintain and update client-specific configuration files
  • Proactively work on improving the procedures to enhance the customer satisfaction

Experience & Education

  • Degree/Diploma in Information Technology or another related field
  • Experience within an IT environment in a similar role
  • Prior exposure to SQL
  • Prior experience with major payment methods such as PayPal, payment and bank transfers a must

Desired Skills

  • Good analytical skills and an ability to work in a team
  • Great written and oral English language skills
  • Humble, meticulous and detail-oriented

About the Company:

The Application Support Analyst job in Malta is within an international provider of payment solutions.

Job Reference: VR880

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