Software Support Officer - Information Technology jobs in Malta - March 2019
AIS Software

Software Support Officer

South of Malta

Systems Administration,
Technical support
Posted date 04/03/2019 |
Closing date 03/04/2019
Full Time Experienced
AIS Software in Malta is looking to recruit a Software Support Officer to join their team on a full-time basis. The successful candidate shall work under the guidance and with the coaching of a Senior Product Manager.

What you will be doing:
  • Providing technical support, training and installation to clients;
  • Handling queries & issues which may arise during installation and after sales support;
  • Administration and troubleshooting of software systems and applications;
  • Maintenance of web applications and other information systems;
  • Obtaining feedback from clients, and proposing improvements to in-built software solutions;
  • Creating and maintaining technical documents, user manuals and FAQ.

  • Being a proactive person with problem-solving skills;
  • Excellent communication in Maltese and English, both verbal and written;
  • Diploma or equivalent in IT related subjects;
  • Sound knowledge of Windows operating, Networking and TCP/IP;
  • Knowledge of C#, SQL and Microsoft Azure would be considered an asset.

Training will be provided.

AIS Software:
AIS Software is a professional software house that is dedicated to developing, implementing and supporting systems and projects for various markets using the very latest technologies. Our primary focus is the development of intuitive software solutions.

Kindly submit your application directly to us using the 'Apply Now' button.


IT Jobs in Malta deal with computer science and solving problems related to software and hardware. Jobs in IT within this sector include IT Architecture, Web/UI/UX Design, Business Analysis, Business Intelligence, Statistics, Graphic Design, Project Management, Technical Support, Account Management, Data Warehousing, Database Management, End-User Support, Hardware & Networking, Software Development, Systems Administration, Telecoms, Web Development, Game Development, Mobile Development, Mediatio

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