AIS Software in Malta is looking to recruit a Software Support Officer
to join their team on a full-time basis. The successful candidate shall work under the guidance and with the coaching of a Senior Product Manager.
What you will be doing:
- Providing technical support, training and installation to clients;
- Handling queries & issues which may arise during installation and after sales support;
- Administration and troubleshooting of software systems and applications;
- Maintenance of web applications and other information systems;
- Obtaining feedback from clients, and proposing improvements to in-built software solutions;
- Creating and maintaining technical documents, user manuals and FAQ.
- Being a proactive person with problem-solving skills;
- Excellent communication in Maltese and English, both verbal and written;
- Diploma or equivalent in IT related subjects;
- Sound knowledge of Windows operating, Networking and TCP/IP;
- Knowledge of C#, SQL and Microsoft Azure would be considered an asset.
Training will be provided.
AIS Software is a professional software house that is dedicated to developing, implementing and supporting systems and projects for various markets using the very latest technologies. Our primary focus is the development of intuitive software solutions.