ICT Assistant (temporary) - Information Technology jobs in Malta - November 2019

ICT Assistant (temporary)


€26,940 / year
JOB TYPE: Full Time JOB LEVEL: Graduate
Information Technology

Within this ICT Assistant (temporary) role, you will be forming part of the company’s Department of Operations. Your main duties will include:

  • To assist in the installation and maintenance of ICT equipment and software and to the development of IT tools related the operational activities
  • Aid in the Service Support and Logistics capacity to ICT Unit and keeping the ICT logistics records up to date and traceable
  • Installing hardware and software components, updates, workstations, peripherals, desk and mobile phones, video conferencing units and logical unit support whilst ensuring its maintenance and update
  • Carrying out pre-deployment quality control for desktop and laptop platforms, establishing and updating respective release and maintenance documentation 
  • Support the design or modification of databases and database management systems to support business applications or direct programmers and analysts 
  • Tracking and updating service requests in the ticketing system and assisting in further customisation of the Service Desk ticketing system
  • Ensuring that hard drive encryption is properly applied to computers and laptops and encryption key management policies and procedures are followed correctly
  • Assisting with the coordination of technical support with external service suppliers and contracted vendors, specifically regarding audio and video equipment in the meeting facilities
  • Assist the operational team and ICT colleagues in any other tasks

Education and Experience

  • University degree in a relevant field that includes information and/or communication technology, computer science, computer engineering,
    electronics or equivalent
  • Previous professional experience in the tasks of at least 2 years


  • Possess a thorough knowledge of both Italian and English
  • Proven professional experience in management and maintenance of voice mobile technology platforms
  • Proven experience within the realm of MS Windows 7 to Windows 10 OS
  • Previous experience within an international and multicultural environment is advantageous
  • Advantageous: familiarity with LANDesk Service Desk Software, Microsoft Skype for a Business voice platform, experience in supporting users in EU institutions and agencies, relevant studies in the field of ICT and knowledge of scripting languages 

This ICT Assistant (temporary) job is with a well established international agency based in Malta.

Job Reference : BX497

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