Events Coordinator at AX The Palace - Hospitality & Leisure jobs in Malta - January 2020

Events Coordinator at AX The Palace

JOB TYPE: Full Time JOB LEVEL: Experienced
Hospitality & Leisure

AX The Palace in Malta is currently looking to recruit an Events Coordinator to join their team on a full-time basis.

Job summary:
To ensure that clients and guests receive a pleasant and efficient personalized service, through constant co-ordination with other departments so as to ensure the proper welfare of guests when in-house.


  • Ensures administrative work is up-to-date and maintains updated records in the operating system;
  • Develop and maintain a high level of communication and effective relations with colleagues and clients;
  • Ensure that a high standard of liaison is maintained with all departments;
  • Ensure a pro-active sales attitude and to be aware of sales opportunities outside and within the hotel;
  • Assist to upsell on rooms, F&B and any other revenue-generating product;
  • Staying updated on the markets’ needs, trends and behaviour changes in order to adopt proactive and not reactive strategies;
  • Actively contribute towards achieving Revenue Plan objectives;
  • Ensure that all refused business is recorded with reasons of refusal;
  • Monitor customer feedback;
  • Collect information and build a database of guests’ (bookers and residents) history;
  • Co-ordinate events happening in-house;
  • Ensure to meet the hotels’ customer service standards, in a profitable manner;
  • Provide all information and guidance for the client in order to obtain accurate event specifications;
  • Conduct pre and post-event meetings with clients including hosting and showgrounds of the hotel’s venues;
  • Co-ordinate promotions sent to our e-mail database;
  • Participate at the annual Weddings Fair and any other ‘open days’ happening at the hotels’ venues;
  • Issue Event Quotes and follows up accordingly;
  • Produce Event Orders to be distributed to all relevant department heads;
  • Coordinate all details for the organization of upcoming events (ex. Welcome boards, personalized menus, table place names, table plans, etc.);
  • Monitor event billing in liaison with the accounts department;
  • Possess basic knowledge of audio/visual equipment operation, conference and banqueting set-ups, food and beverage know-how;
  • Developing new contacts with business suppliers and consolidating with all other bookers;
  • Ensuring that the Hotel’s overall standards are retained;
  • To be aware of and adhere to the department’s and hotel’s policies and procedures;
  • Assist in all aspects of the Hotel operation. 

  • At least have a minimum of 1-year selling/organizing weddings/social events;
  • Very well organized and smart in appearance;
  • Be fluent in Maltese, English and another European language;
  • Have excellent verbal and written communication skills;
  • Working experience and exposure in a hotel and/or F&B environment will be an advantage;
  • Computer literacy;
  • Excellent knowledge of Opera Sales and Catering will be an advantage;
  • Have strong negotiation, communications, interpersonal and presentation skills;
  • Be able to work flexible hours including evenings, weekends and public holidays.

Interested candidates are to send their C.V.

AX The Palace:
The Palace Hotel in Sliema is one of the top 5 star hotels in Malta. It is highly rated for its 5-star services, exquisite cuisine, and impeccable organization and surroundings. The Palace provides top services and facilities. The Palace is an eco-leading efficient high-class hotel in Malta. It adopts a modern façade that attracts travelers and locals alike. As soon as you enter one of the top Sliema hotels in Malta, you are greeted by a world of luxury, exquisite accommodation and excellence in service.

Kindly submit your application directly to us using the 'Apply for Vacancy' button.

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