Hilton Malta is seeking to recruit an Assistant Conference & Banqueting Manager to join our Food and Beverage Department on a Full-Time basis. The selected candidate will be responsible for managing all conferences and events in the hotel, delivering an excellent guest experience.
Working together with the Conference and Banqueting Manager, the selected candidate will be responsible for performing the following tasks to the highest standards:
Manage all Banquets/Events
Maintain exceptional levels of customer service
Evaluate guest satisfaction levels with a focus on continuous improvement
Work on innovative ways to improve the client’s experience
Optimise sales and contain costs, identifying any areas for action
Maintain good communication and work relationships in all hotel areas and with external customers and suppliers
Ensure staffing levels meet business demands
Ensure training is carried out on an ongoing basis
Ensure communication meetings are conducted and post-meeting minutes generated
Manage staff performance issues in compliance with company policies and procedures
Recruit, manage, train and develop the conference and banqueting team
Comply with hotel security, fire regulations and all health and safety legislation
To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:
Strong knowledge of the hotel
Ability to deliver profit, control costs, and build customer loyalty
Exceptional communication skills
Exceptional leadership skills
Passion for delivering exceptional levels of guest service
Experience in a managerial position ideally within a hotel environment.
As an oasis of Contemporary Living and Timeless Value, Hilton Malta has now established itself as the Island’s premier hotel. Ideally located within the award winning Portomaso Yacht Marina, along the coast of the fashionable district of St. Julian’s, the hotel is just minutes away from all the major entertainment areas, attractions and sites Malta has to offer. A varied selection of Rooms and Suites offer the discerning traveler breathtaking views of The Mediterranean Sea or the Yacht Marina. The Hotel’s award winning restaurants are considered to be amongst Malta’s finest eateries. With four outdoor pools, the Myoka Spa, the Living Well Health Club, a Water Sports Centre, A Scuba Diving School, The Portomaso Casino and much more, the Hilton Malta is the ideal resort for a relaxing holiday. Accommodation comprises 413 guest rooms & suites including non-smoking and interconnecting rooms, as well as rooms for guests with reduced mobility.
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