Reservations Agent at AX The Palace - Hospitality & Leisure jobs in Malta - August 2019

Reservations Agent at AX The Palace

Central Malta

Posted date 16/08/2019 |
Closing date 15/09/2019
Part Time Entry, Experienced

AX The Palace in Malta is looking to recruit a Reservations Agent to join their team on a part-time basis. The selected candidate will be responsible for recording and processing all reservation inquiries made by phone, fax or e-mail efficiently and accurately, whilst converting inquiries into sales in order to maximize revenue and occupancy.


  • To ensure the accuracy of inputted information into the reservations system;
  • To maximize room occupancy and average rate through effective inventory;
  • To liaise and collaborate with all departments concerned to ensure a smooth running of the operation;
  • To prepare statistical data relating to reservations;
  • To handle ‘no shows’ in accordance with the company standards and procedures;
  • To process rate schedules and market codes relating to contracts;
  • To ensure a systematic and orderly filing system of reservations correspondence and other papers and data;
  • To ensure effective networking and communication with outside bodies in order to inform them of room availability.


  • Highly organized as well as to be smart in appearance;
  • Excellent verbal and written communication skills;
  • An Institute of Tourism Studies (ITS diploma) or similar qualification will be considered as an asset;
  • Opera experience and a minimum of one years’ front office and/or reservations experience will be considered as an advantage.

We are inviting positive, self-assured and professional persons with a truly approachable manner to apply for this position.

AX The Palace:
The Palace Hotel in Sliema is one of the top 5 star hotels in Malta. It is highly rated for its 5-star services, exquisite cuisine and impeccable organisation and surroundings. The Palace provides top services and facilities. The Palace is an eco-leading efficient high-class hotel in Malta. It adopts a modern façade that attracts travellers and locals alike. As soon as you enter one of the top Sliema hotels in Malta, you are greeted by a world of luxury, exquisite accommodation and excellence in service.

Kindly submit your application directly to us using the 'Apply Now' button.


Hospitality Jobs & Leisure Jobs in Malta relate to jobs which focus on providing a service to guests in accommodation and entertainment areas. Jobs in hospitality & leisure include housekeeping, tour guides, food and beverage preparation, food and beverage serving, kitchen help, host family, attendants, hosts, reservations, aviation, entertainment, and events roles. Discover more hospitality jobs in Malta.

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