Reservations Agent - Hospitality & Leisure jobs in Malta - March 2019
AX The Saint John

Reservations Agent

Central Malta

Posted date 07/03/2019 |
Closing date 15/04/2019
Full Time Entry, Experienced

The Saint John is currently looking to recruit a Reservations Agent to join their team on a full-time basis. The selected candidate will be responsible for recording and processing all reservation inquiries made by phone, fax or e-mail efficiently and accurately, whilst converting inquiries into sales in order to maximize revenue and occupancy.


  • To ensure the accuracy of inputted information into the reservations system
  • To maximize room occupancy and average rate through effective inventory
  • To liaise and collaborate with all departments concerned to ensure a smooth running of the operation
  • To prepare statistical data relating to reservations
  • To handle ‘no shows’ in accordance with the company standards and procedures
  • To process rate schedules and market codes relating to contracts
  • To ensure a systematic and orderly filing system of reservations correspondence and other papers and data
  • To assist in arranging appointment diaries
  • To ensure effective networking and communication with outside bodies in order to inform them of room availability

  • Highly organized as well as to be smart in appearance
  • Excellent verbal and written communication skills
  • An Institute of Tourism Studies (ITS diploma) or similar qualification will be considered as an asset
  • Opera experience and a minimum of one years’ front office and/or reservations experience will be considered as an advantage

We are inviting positive, self-assured and professional persons with a truly approachable manner to apply for this position. You must be a committed and dedicated individual, who takes pride into going above and beyond delivering exceptional-quality service.

The Saint John:
The latest addition to the capital city, The Saint John, a boutique accommodation was once a former merchant’s residence and shop. It has now been elegantly converted to provide an intriguing and hospitable setting. The building has been revamped to showcase its architectural features. While the furnishings might still have an industrial feel, it still provides warmth and style with a strong focus on guest comfort. The natural light from the central courtyard makes the entrance welcoming. The property provides the latest technology for guests to enjoy the comfort and facilities needed and expected by the modern traveller.


Kindly submit your application directly to us using the 'Apply Now' button.


Hospitality Jobs & Leisure Jobs in Malta relate to jobs which focus on providing a service to guests in accommodation and entertainment areas. Jobs in hospitality & leisure include housekeeping, tour guides, food and beverage preparation, food and beverage serving, kitchen help, host family, attendants, hosts, reservations, aviation, entertainment, and events roles. Discover more hospitality jobs in Malta.

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