IT Support Officer - Hospitality & Leisure jobs in Malta - March 2019
Malta Marriott Hotel & Spa

IT Support Officer

Central Malta

Technical support
Full Time Experienced
Malta Marriott Hotel & Spa is looking to recruit an IT Support Officer to join their team on a full-time basis. Working within a team and reporting to the IT Manager the IT Support Officer is requested to provide Level 1 support to end users, maintain the company’s servers, install and configure new systems and diagnose any hardware and software user issues. 

Main Responsibilities:
  • Install and support computer systems, end-user telephony, wireless networks and peripheral devices such as printers, scanners, mobile/smartphones and Point Of Sale, in accordance with department standards;
  • Monitoring of systems and networks to ensure normal operations and performing corrective actions when required;
  • Ensuring backups are successfully being done;
  • Troubleshooting system and network problems; diagnosing and solving hardware or software faults;
  • Create procedural documentation and relevant reports when required;
  • Supporting the roll-out of new applications;
  • Setting up new users' accounts and profiles and dealing with password issues;
  • Adhering to company IT security policies;
  • Prioritizing and managing open cases;
  • Rapidly establishing a good working relationship with colleagues and hotel guests alike;
  • Testing and evaluating new technology. 

Skills and Qualifications required:
  • Excellent attitude to service colleagues and guests;
  • Good Problem-Solving Skills;
  • Knowledge of Windows 10 and Windows 2016 Active Directory or any other Windows Server Operating System;
  • Knowledge of Office 365 and cloud services;
  • Knowledge of networking both at a physical and active layer;
  • Knowledge of Virtualization Infrastructures;
  • Microsoft MCSA Certification or CompTIA Server+, Network + or equivalent. 

The Ideal Candidate should:
  • Have at least one year experience in a similar position;
  • Have experience in a hotel environment;
  • Have experience in Micros POS systems. 

Malta Marriott Hotel & Spa:
Formerly the Le Meridien St Julians Hotel & Spa, the Malta Marriott Hotel & Spa is currently being refurbished and will reopen in Summer 2019. 

Kindly submit your application directly to us using the 'Apply Now' button.


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