Malta Marriott Hotel & Spa is looking to recruit an IT Support Officer to join their team on a full-time basis. Working within a team and reporting to the IT Manager the IT Support Officer is requested to provide Level 1 support to end users, maintain the company’s servers, install and configure new systems and diagnose any hardware and software user issues.
Install and support computer systems, end-user telephony, wireless networks and peripheral devices such as printers, scanners, mobile/smartphones and Point Of Sale, in accordance with department standards;
Monitoring of systems and networks to ensure normal operations and performing corrective actions when required;
Ensuring backups are successfully being done;
Troubleshooting system and network problems; diagnosing and solving hardware or software faults;
Create procedural documentation and relevant reports when required;
Supporting the roll-out of new applications;
Setting up new users' accounts and profiles and dealing with password issues;
Adhering to company IT security policies;
Prioritizing and managing open cases;
Rapidly establishing a good working relationship with colleagues and hotel guests alike;
Testing and evaluating new technology.
Skills and Qualifications required:
Excellent attitude to service colleagues and guests;
Good Problem-Solving Skills;
Knowledge of Windows 10 and Windows 2016 Active Directory or any other Windows Server Operating System;
Knowledge of Office 365 and cloud services;
Knowledge of networking both at a physical and active layer;
Knowledge of Virtualization Infrastructures;
Microsoft MCSA Certification or CompTIA Server+, Network + or equivalent.
The Ideal Candidate should:
Have at least one year experience in a similar position;
Have experience in a hotel environment;
Have experience in Micros POS systems.
Malta Marriott Hotel & Spa: Formerly the Le Meridien St Julians Hotel & Spa, the Malta Marriott Hotel & Spa is currently being refurbished and will reopen in Summer 2019.
Kindly submit your application directly to us using the 'Apply Now' button.
Hospitality Jobs & Leisure Jobs in Malta relate to jobs which focus on providing a service to guests in accommodation and entertainment areas. Jobs in hospitality & leisure include housekeeping, tour guides, food and beverage preparation, food and beverage serving, kitchen help, host family, attendants, hosts, reservations, aviation, entertainment, and events roles. Discover more hospitality jobs in Malta.
IT Jobs in Malta deal with computer science and solving problems related to software and hardware. Jobs in IT within this sector include IT Architecture, Web/UI/UX Design, Business Analysis, Business Intelligence, Statistics, Graphic Design, Project Management, Technical Support, Account Management, Data Warehousing, Database Management, End-User Support, Hardware & Networking, Software Development, Systems Administration, Telecoms, Web Development, Game Development, Mobile Development, Mediatio