Senior VIP Account Manager - Spanish/ English Speaking - Gaming jobs in Malta - January 2020

Senior VIP Account Manager - Spanish/ English Speaking


JOB TYPE: Full Time JOB LEVEL: Experienced

In this position of a Senior VIP Account Manager ( Spanish / English Speaking ), you will be responsible for taking special care of the most important customers


  • The micromanagement of an assigned portfolio of VIP customers for maintaining ongoing communication outreach and responsiveness via all communication channels
  • Develop a strong understanding of the company’s VIP customer needs
  • Working on set targets, objectives, and goals
  • Creating an internal profile to ‘know your VIP’, allowing you to recommend tailored rewards, experiences and communication preferences

Experience and Skills

  • Fluent in Spanish and English - An absolute must
  • Deliver a strong service experience to differentiate from the competition
  • You will be highly numerate and analytical
  • Be self-motivated with the ability to work independently
  • An excellent communicator
  • Passion for Casino and knowledge of Casino games
  • Currently living in Malta

    Job Ref - UG968


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