Responsible Gambling Specialists (English Speaking) at bet365 - Gaming jobs in Malta - November 2019

Responsible Gambling Specialists (English Speaking) at bet365


bet365 Central Malta
€31,000 to €33,000 / year
JOB TYPE: Full Time JOB LEVEL: Entry, Experienced
Reference: ELRGS1119IM

bet365, one of the world’s leading online gambling companies, is looking for Responsible Gambling Specialists (English Speaking) to strengthen the continued growth of the Responsible Gambling team within the Customer Due Diligence department at their offices based in Malta on a full-time basis. The team is responsible for conducting an in-depth analysis of customer behaviours, customer activity and completing outbound customer contact.

  • Ideal candidates will have a keen attention to detail and possess excellent written and verbal communication skills;
  • In addition, initiative, sound judgment, ability to analyze and strong organizational skills are essential in order to balance workload and meet deadlines;
  • Previous experience working in responsible gambling, customer service, risk, regulation, compliance or VIP liaison role would be advantageous and experience of working within the sports and gambling industry would be desirable but is not essential.

Working Hours:
Full-time roles will require a flexible approach to working hours with a rolling rota of 5 days from 7, including evening shifts and bank holidays. A full training programme combined with competitive pay rates will be offered to successful applicants.

bet365, one of the world's leading online gambling companies, is a driving force in the development of enterprise and Internet technology. Established by Denise Coates CBE in 2001, we have rapidly grown into a global operation employing over 4,300 people and deliver an unrivalled online experience to more than 35 million customers in 19 languages. Initially, we began by offering online Sports betting but with forwarding thinking leadership we chose to focus our attention on In-Play betting. The gamble paid off and enabled us to forge our market-leading position. In-Play has been fundamental to our success and remains the cornerstone of a business which, in 2017/18, saw £52.6 billion taken in Sports wagers with up to 2 million markets on site at any one time. Our game-changing In-Play betting product and comprehensive sports Live Streaming service covering 140,000 events a year are complemented by our offerings in Casino, Poker, Games, Vegas and Bingo. Innovation continues to be our lifeblood and we pride ourselves on the standards of customer service we deliver. Driven by a shared vision to be the best in our industry, a technology team in excess of 1,000 people work in-house to provide the technological advances that enable us to maintain our leadership position. Giving our teams the freedom to innovate is essential to our success. Our award-winning business has worked hard to cultivate a culture of creativity where good ideas and a techno entrepreneurial attitude are encouraged and rewarded. Today we continue to push technological boundaries and break new ground in software innovation.

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