Roksol Ltd in Malta is looking to recruit a Fraud & Payments Analyst
to join their team on a full-time basis.
Roksol Ltd. is a back-office service provider, offering clients customer support in various languages, VIP management and Fraud checks amongst others.
- Prevention and detection of fraud;
- Customer document verification, full KYC procedure;
- Spotting and investigating suspicious activity;
- Maintain and review online customers accounts and activity;
- Minimize fraud loss and chargeback rates through the prevention, detection and investigation of fraudulent or suspected transactions and accounts;
- Contest chargeback claims wherever possible and economically viable, and ensure claims for recoveries are actively pursued;
- Liaising with third parties such as police, bank and payment service providers;
- Authorise and process customers withdrawal requests;
- Processing of customers bank deposits;
- Payments investigations;
- Maintain transaction records of players’ funds internally.