At Grasswood Entertainments Malta, we are looking to recruit 5 Customer Support
individuals (Native Australian / Norwegian or Swedish / Spanish / Italian / English Speaking)
on a full-time basis.
- Manage large amounts of incoming calls + Generate sales leads
- Build sustainable relationships and trust with customer accounts through open and interactive communication
- Meet personal/customer service team sales targets and call handling quotas
- Provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution.
- Take the extra mile to engage customers
- Strong phone contact handling skills and active listening
- Customer orientation and ability to adapt/respond to different types of characters
- Excellent communication and presentation skills
- Ability to multi-task, prioritise, and manage time effectively
- Speaks fluent in Native Australian / Norwegian or Swedish / Spanish / Italian / English Speaking is a must +other Languages would be an advantage
- Experienced will be considered an asset
We offer Attractive salary + bonuses
We are a young and
well-consolidated company in the field of Igaming.