Technical Support Specialist at Apco Pay - Customer Service jobs in Malta - August 2020

Technical Support Specialist at Apco Pay

JOB TYPE: Full Time JOB LEVEL: Entry, Experienced
CATEGORY:
Customer Service

Apco Pay in Malta is looking to recruit a Technical Support Specialist to join their team on a full-time basis. 

The Role:
Based in Malta and reporting to the Head of Business Operations, the candidate will take an active role to link online clients with banks prior to payment processing. The role involves providing support by e-mail, phone, Skype and ticketing system, and reviewing cases with team leaders to provide effective feedback.


The Requirements:

  • The successful candidate will possess excellent interpersonal and communication skills and be technically proficient;
  • Fluency in English is a must and knowledge of other languages is advantageous;
  • Ideal candidates would possess experience in a customer care role, however, training will be provided on the job.


*Applicants must send a detailed CV with a covering letter. Applications will be treated in the strictest confidence and will be acknowledged after the closing date. 


APCOPAY:
APCOPAY is APCO’s scalable integrated global payments platform with multicurrency and multi-channel options, serving clients with credit and debit card processing solutions as well as other payment platforms globally. APCOPAY is part of 1923 Investments plc.

Kindly submit your application directly to us using the 'Apply for Vacancy' button.

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