Customer Care Representative at PAVI Supermarket - Customer Service jobs in Malta - February 2020

Customer Care Representative at PAVI Supermarket

JOB TYPE: Full Time JOB LEVEL: Entry, Experienced
CATEGORY:
Customer Service
PAVI Supermarket in Malta is looking to recruit a Customer Care Representative to join their team on a full-time basis. 


Responsibilities: 
  • Answer customer inquiries via phone, email, and in-person;
  • Direct customers to online resources;
  • Update customer records in the system, inform them about our loyalty card bonus scheme;
  • Live announcements as requested by Supervisor;
  • Create and maintain reports about customer interactions;
  • Develop a rapport with customers;
  • Encourage customers to complete surveys;
  • Make recommendations to management to improve customer experience;
  • Other general duties.  


PAVI Supermarket:
Pavi Shopping Complex is situated in the centre of Qormi, covering approx 16,000 sqm. The main facade of the complex has a frontage of 131m overlooking Manuel Dimech Street, the main distributor road connecting Qormi to Marsa and Hamrun.

Kindly submit your application directly to us using the 'Apply for Vacancy' button. Immediate start is available for the right candidate.

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