Customer Service Officer - Customer Service jobs in Malta - January 2020

Customer Service Officer


€19,000 / year
JOB TYPE: Full Time JOB LEVEL: Entry
Customer Service

A Customer Service Officer position is currently available with one of Malta's leading Banks.

Responsibilities will include:

  • Handling incoming calls in a professional manner
  • Resolving customer queries, and handling any customer complaints
  • Liaising with other departments to ensure that customers receive the best possible service from the company

Education & Experience

  • Good verbal and written communication skills, in Maltese and English, is a must
  • A minimum of 6 O'Levels, which include Maltese, English and Mathematics is required
  • One A'Level, or MQF Level 4 certificate 


  • Must be customer-oriented and possess problem-solving skills
  • Possess a pleasant personality and good overall communication skills
  • Experience in a similar role would be considered as an asset

This role would be on a shift basis and the shifts will depend on the department that you would be assigned to.

Job Reference: EM572

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