Customer Service Team Leader - German - Customer Service jobs in Malta - September 2019

Customer Service Team Leader - German

23,000-25,000 Per Year
Customer support,
Call Centre
Posted date 30/08/2019 |
Closing date 11/10/2019
Full Time Experienced

In this position of  German Customer Service Team Leader, you will lead a team of call centre agents taking inbound calls from clients

Responsibilities

  • Professional and disciplinary leadership of our German team (15 - 20 people)
  • Integration of new customer service agents
  • Personal and professional development of the employees through regular coaching and team meetings
  • Communication of corporate goals and quality standards
  • Cross-departmental communication in day-to-day business

Requirements :

  • Experience as a team leader in customer service (Service Centre, Call Centre)
  • Communication and motivation
  • Organisational good planning skills
  • Very good PC knowledge including MS Office applications
  • Native level of German and Very good English both spoken and written
  • Currently living in Malta

Job Reference

Kindly submit your application directly to us using the 'Apply Now' button.

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Customer Service Jobs in Malta are related to the roles which link the customer to the organisation and ensure the customer is satisfied with the product or service received. Jobs in customer service include customer support, technical support, front office, and call centre roles. Discover our customer service jobs in Malta.

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