Express Trailers Ltd in Malta is looking to recruit a Customer Care Representative (SLC) to join their team on a full-time basis. The position requires a person who enjoys assisting customers, answering requests and queries whilst also providing clients with a logistic solution.
Express Trailers Ltd:
Express group has evolved into being a market leader of the logistics industry, specialising in providing a total logistics solution from a single source. Our expertise in overland transport, air cargo, ocean freight and travel has been acquired over years of providing reliable service to our business partners. Whether if by air cargo, or sea freight or road transport, the group understands that the well-being of the goods and the necessity of timely deliveries are vital ingredients to the success of a business. We transport freight and goods at an agreed delivery time and price, and thanks to our well-established network, to any destination. We also offer customized solutions for major logistics projects and comprehensive customs services, thanks to our specialised and dedicated work-force.
- Be highly computer proficient;
- Be mature, patient and responsible;
- Have excellent Social and Verbal Intelligence, Customer Care and Communication skills;
- Have previous experience of working in a dynamic Customer Care environment or in a Call Centre;
- Be fluent in both written and spoken English and Maltese;
- Must be a very organised person and able to work under pressure;
- Must be able to work in a team.