Hilton Malta is looking to recruit a Customer Sales Agent (Receptionist) to join the front office team on a full-time basis. The successful candidate should be an energetic individual, who enjoys working with people, possesses excellent communication and customer care skills and is fluent in the use of computer systems.
This position will assist in the following:
- Welcoming guests to the hotel and ensuring an enjoyable and hassle-free stay;
- Maximising revenue through rooms and food & beverage up selling whilst managing other related targets set by the department;
- Handling guest comments and queries and exceeding their expectations;
- General front office duties.
- The candidate should have a smart appearance;
- A minimum of one year experience in the hotel industry, preferably within a five-star environment in a similar role;
- Excellent command of the English language;
- An ITS qualification;
- Knowledge of the Opera system;
- Knowledge of Maltese would be favourably considered;
- Other foreign languages especially Russian, German, French and Italian will also be considered an asset.
As an oasis of Contemporary Living and Timeless Value, Hilton Malta has now established itself as the Island’s premier hotel. Ideally located within the award-winning Portomaso Yacht Marina, along with the coast of the fashionable district of St. Julian’s, the hotel is just minutes away from all the major entertainment areas, attractions and sites Malta has to offer. A varied selection of Rooms and Suites offer the discerning traveller breathtaking views of The Mediterranean Sea or the Yacht Marina. The Hotel’s award-winning restaurants are considered to be amongst Malta’s finest eateries. With four outdoor pools, the Myoka Spa, the Living Well Health Club, a Water Sports Centre, A Scuba Diving School, The Portomaso Casino and much more, the Hilton Malta is the ideal resort for a relaxing holiday. Accommodation comprises 413 guest rooms & suites including non-smoking and interconnecting rooms, as well as rooms for guests with reduced mobility.
Take a look at our beautiful property by clicking on this link; Hilton Malta Virtual Tour
All applications received will be acknowledged and treated in strict confidence.