Customer Support Representative (Spanish Speaking) at Alert Group Limited - Customer Service jobs in Malta - August 2019

Customer Support Representative (Spanish Speaking) at Alert Group Limited

24,000 Per Year

Central Malta

Customer support
Posted date 30/07/2019 |
Closing date 29/08/2019
Full Time Experienced
Alert Group Limited in Malta is looking to recruit Customer Service Representatives (Spanish Speaking) (CSR) on a full-time basis who will be responsible for answering product and service questions and shall apply all efforts to a) responding to customer needs and b) ensuring the best possible gaming experience.

CSR’s communication channels are:
  • IP telephony;
  • Online chat console;
  • Email.

Job Requirements:
  • Demonstrable interpersonal communication and persuasion skills — Balanced with a marked sense of integrity;
  • Professional demeanor, maturity and understanding of online business, online marketing, negotiations and sales over the internet;
  • Advanced knowledge of web applications as well as principal Microsoft Office software such as MS Word, PowerPoint, Excel, Outlook;
  • Strong skills as a team player and ad-hoc problem-solver;
  • Native proficiency in Spanish;
  • Verifiable advanced proficiency in English (impeccable reading, writing and speaking skills);
  • At least 3 years’ experience in the fields of marketing, online sales, intercultural communications, B2B sales, management;
  • Bachelor’s degree in either business, economics, management, communications, marketing or legal studies

We are based in the part of Malta that is only a short drive from the main beaches, principal touristy thoroughfares as well as shops and restaurants to every taste and budget. Apart from a competitive salary, each Customer Service Representative gets a MaltaMenu food allowance card, obtains access to Company’s unique benefits portal and is invited to exciting company events.

Alert Group Limited:
Alert Group Limited is a Birkirkara-based startup i-gaming company that offers its B2B clients from the gaming industry a full range of online customer service solutions.

Kindly submit your application directly to us using the 'Apply Now' button. Immediate start is available for the right candidate.


Customer Service Jobs in Malta are related to the roles which link the customer to the organisation and ensure the customer is satisfied with the product or service received. Jobs in customer service include customer support, technical support, front office, and call centre roles. Discover our customer service jobs in Malta.

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