IT Customer Support Agent - Customer Service jobs in Malta - July 2019

IT Customer Support Agent

Posted date 14/05/2019 |
Closing date 31/07/2019
Full Time Entry

Our client is seeking to recruit an IT Customer Support Agent to join their team in Malta. You will be responsible for providing with first line support issues related to IT hardware and software tools. Other responsibilities will include: 

  • Provide user support to internal customers through phone or email.
  • Responding promptly to customer inquiries.
  • Keeping records of customer interactions, transactions, comments and complaints.
  • Provide solutions where necessary and document issues reported

Education & Experience:

  • A minimum of 1-year experience in providing first line support 
  • A Diploma in IT or similar relevant qualification will be considered as an asset

Desired Skills:

  • Strong interpersonal skills
  • Be solutions oriented and follow a proactive approach to your work
  • Excellent level of English is required 

About the company: 

The IT Customer Support Agent vacancy is within a well-established global company in Malta offering advisory services. 

Kindly submit your application directly to us using the 'Apply Now' button.

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Customer Service Jobs in Malta are related to the roles which link the customer to the organisation and ensure the customer is satisfied with the product or service received. Jobs in customer service include customer support, technical support, front office, and call centre roles. Discover our customer service jobs in Malta.

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