Customer Support Agent at Red Acre Ltd - Customer Service jobs in Malta - July 2019

Customer Support Agent at Red Acre Ltd

Central Malta

|
Customer support,
Call Centre,
Technical support
Posted date 24/06/2019 |
Closing date 24/07/2019
Full Time Experienced

Job vacancy: Customer Support Agent

If you would like to be the first point of contact for Red Acre as our best representatives working in a multi-cultural environment with other departments; this is the role for you. With your experience and communication skills, you will take responsibility for assisting customer queries, resolving issues to the best of your ability and take pride in being a part of our success. You will be curious to know and understand our clients’ businesses so that you can offer the best support possible. Read on below for the role responsibilities and requirements.


Role Responsibilities:

  • Assisting customers via e-mail, live chat, and telephone
  • Enjoy problem-solving
  • Managing customer accounts (passwords etc.)
  • Support the KYC department on a daily basis
  • Work together with your team to reach customer service related targets.


Role Requirements:
  • Minimum 1-year experience in a similar role
  • Excellent communication skills
  • Fluent written and spoken English.

The company operates 24/7.  


Red Acre Ltd:
We are proud to offer a cost-efficient service without the restrictions and limitations of many other providers. Empower your endeavours with the expert support of our live call centre, compliance and payments support team – complete with ongoing customer support. With us, your business gains a complete back-office function as part of your offering to clients. As an employer, we are creating a progressive work environment where we nurture your capabilities so you grow personally and professionally. We value the experience and diversity each individual brings to our company.

Kindly submit your application directly to us using the 'Apply Now' button. Immediate start is available for the right candidate.

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Customer Service Jobs in Malta are related to the roles which link the customer to the organisation and ensure the customer is satisfied with the product or service received. Jobs in customer service include customer support, technical support, front office, and call centre roles. Discover our customer service jobs in Malta.

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