FinTech meets Sports Betting
Smarkets Malta Limited is looking to recruit a Client Services Representative to join their team on a full-time basis. They are not looking for someone who is content with doing “just enough.” Theirs is a competitive business – we want people who see the challenge and value in excellent performance. This is the mindset that we need in all areas of the company in order to win.
Smarkets has revolutionised peer-to-peer trading on sporting and political events. We’ve built a platform that operates as a stock exchange, yet is easy to use and has handled over £8 billion worth of trades since 2010. We’ve only been able to achieve this success by hiring bright, creative problem solvers who are motivated by doing the best possible job. Our aim is to bring genuine value to customers. As we operate in a super competitive space, it’s not enough to just provide customer service. We need you to be motivated by providing excellent support to customers and see the value in doing this.
About the role:
You’ll be the first point of contact for all Smarkets customers. You will interact and manage relationships with our customers through multiple channels, as well as ensuring the site is live and accessible.
More specifically, your role will include:
We encourage an open and transparent working environment:
Smarkets adopts a self-managed work style, which allows people freedom and creativity to work on the problems that interest them and solve them in the right way. In our commitment to transparency, we publish our salary data internally and have a genuine open-door policy. You’ll thrive in this environment if you like to discuss your ideas with others and work out solutions together. There is plenty of opportunities for you to be involved in tasks that may traditionally be outside of client services teams. This could include collaborating with our marketing team on social media activities or working with our data teams on match-fixing detection and identifying problem gamblers.
Our offices are relaxed and casual and we aim to create an environment for happy, productive colleagues. We're located in the heart of St Julian's with sea views from our office sun terrace.
The fine print:
Our office is based The Hedge, Ir-Rampa ta' San Giljan Street St. Julian's:
Please provide in your cover letter reason(s) this role appealed to you and what drives you? Strong writing and spoken English skills are paramount to the role, this will be assessed during the interview process. Please pay attention to detail with your cover letter.
We transfer and store the information you submit to help us process your application and to make our hiring process better. We also make use of third-party hiring tools to help us process applications. As we are based in both Europe and the United States, your data may leave the European Economic Area when we process it. Please only submit your application if you are happy for us to use your information in this way.
Smarkets Malta Limited:
Smarkets is a financial technology company headquartered in London, with offices in Los Angeles and Malta. We simplify peer-to-peer trading on sporting and political events. With our industry-leading commission rates, you can set your own odds and trade against others with confidence. Betting should be priced like a commodity because it is one.
Kindly submit your application directly to us using the 'Apply Now' button. Immediate start is available for the right candidate.
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