Client Service Representative (Social Media) - Customer Service jobs in Malta - March 2019
Recruitment Agency
Paragon Europe

Client Service Representative (Social Media)

14,000-18,000 Per Year
Digital & Social Media marketing
Posted date 08/03/2019 |
Closing date 10/04/2019
Full Time Entry, Experienced

Paragon Europe in Malta is looking to recruit Client Service Representative (Social Media) a full-time or reduced hours basis, on behalf of one of their clients who are experts in Customer Services. 


Main Requirements:

  • Excellent level of English language both written and spoken;
  • Good communication skills and able to respond to customer queries in a proficient way;
  • Customer-centric;
  • Excellent typing skills and the ability to score 35 words per minute;
  • Able to work well under pressure and meet deadlines;
  • Able to handle queries and complaints via emails, live chat, Facebook and Twitter;
  • Flexible to work weekends and public holidays;
  • Previous experience in customer care positions is a must.



Other Skills:

  • Understanding how content works on social media - knowing what content works and what doesn’t on social networks;
  • Creative mindset - understanding the creative process that provides creative content that engages with our customers;
  • Analytical skills – how to measure the impact of our campaigns and marketing initiatives on social media.



Working hours: 

  • Monday to Sunday - 0800hrs to 2300hrs (On Roster basis or 30 hours per week).



Paragon Europe:
Paragon Europe is an innovative, international EU affairs, advisory and compliance company with head offices in Malta and Brussels. From its inception, Paragon Europe has striven to realise excellence by competing with cutting edge peers in the ultra-competitive market of EU funding. Paragon Europe works with both private and public organisations, NGOs, universities, educational institutes and agencies offering various services related to European funded programmes such as Horizon 2020, Erasmus+, Youth Workers, COSME, PON/POR and more. We assist these organisations with the sourcing and implementation of EU funded projects and tailor our services to each individual requirement ensuring positive results every time. Besides advising public and private organisations on EU funding, Paragon staff also assist good organisations to become great through business and financial advice.

Kindly submit your application directly to us using the 'Apply Now' button.

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