Customer Service Officer - Customer Service jobs in Malta - January 2020

Customer Service Officer

JOB TYPE: Full Time JOB LEVEL: Experienced
Customer Service

One of our clients, a leader within the financial services industry in Malta, is looking to recruit a Customer Service Officer to join their team on a full-time basis.


  • Reconciliation of payments received in bank accounts;
  • Handling all service calls and emails from Banks and intermediaries;
  • Processing of action related to policies such as refunds, top-ups, alterations, premium payment, policy revival etc;
  • Coordinate with IT Unit and process as appropriate issuance of notifications and valuations.


  • Meticulous with a keen eye for details;
  • Sound knowledge of Microsoft Office applications.


  • Minimum A level standard education;
  • 1+ year experience in a similar role;
  • Experience in insurance would be considered an asset;
  • Excellent verbal and writing skills in English and preferably Maltese.

Paragon Recruitment:
Paragon Europe is an innovative, international EU affairs, advisory, recruitment & compliance company with head offices in Malta and Brussels. From its inception, Paragon Europe has striven to realise excellence by competing with cutting edge peers in the ultra-competitive market of EU funding. Paragon Europe works with both private and public organisations, NGOs, universities, educational institutes and agencies offering various services related to European funded programmes such as Horizon 2020, Erasmus+, Youth Workers, COSME, PON/POR and more to supply the best workforce possible.

Kindly submit your application directly to us using the 'Apply for Vacancy' button.

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