Credit Control Officer - Accounting jobs in Malta - April 2019
Melita Ltd

Credit Control Officer

Central Malta

Credit Control
Posted date 27/03/2019 |
Closing date 26/04/2019
Full Time Entry, Experienced

A Credit Control Officer is required on a full-time basis within the Credit Control team to join Melita Malta, who will be responsible for performing controls in an effort to minimise credit risks and maximise the collection of cash and equipment whilst focusing on Customer Experience.

Main duties include:

  • Answering calls from customers and internal employees;
  • Chasing clients for payment and equipment through Calls, SMS, Letters and Emails and negotiate with customers for payments on agreement basis;
  • Resolve queries on outstanding balances with customers and internal employees by means of adjustments/charges through our Internal Ticketing System;
  • Ensure that debts are paid in a timely manner;
  • Maintain accurate records of all activity;
  • Vetting of new clients and approving of sales orders;
  • Provide periodic departmental operations procedures on tasks carried out and effectively update ‘DOP’s’ if changes occur;
  • Update clients records in CRM and external agencies;
  • Issuing of reports, letters and emails depending on client’s stage;
  • Following up on actions agreed with customers, internal employees and/or Credit Control Manager;
  • Processing and postings of payments;
  • Communicate with different departments and external agencies to resolve any outstanding matters;
  • Testing of Internal Tools and applications;
  • Assist the Credit Control manager in other Ad-hoc duties as may be required


The ideal candidate would need to have:

  • Good command of spoken and written Maltese and English languages.;
  • Have an ‘O’ Level standard of Education;
  • Familiar with Microsoft Office applications mostly Excel and Word;
  • Have strong negotiating, analytical and communication skills;
  • Be objective driven and persistent in approach;
  • Be self-motivated, able to work with minimal supervision and within a team;
  • Able to work under pressure;
  • Possession of ECDL Advanced or Diploma in IT will be considered an asset;

At Melita Ltd. we know that our success depends entirely on our work-force. For this reason we make sure that the Melita team remains diverse, dynamic and free to grow and develop.

Melita is an equal opportunities employer and an achiever in the Foundation for Human Resources Awards 2011.

Melita Ltd:
Melita is an equal opportunities employer and an achiever in the Foundation for Human Resources Awards 2011. Melita is a diversified and advanced quadruple-play cable operator offering converged telecommunications services. Melita offers IP based digital cable TV, broadband Internet, fixed-line telephony, and mobile voice and data services. It also owns and operates an undersea submarine optical fiber cable; a co-location data centre built to Tier 3 specifications as well as a next-generation Wi-Fi service across the Maltese islands. Melita’s successful development since its launch in 1992 is evidenced by the presence of at least one of its services in 75% of all households in Malta.

Kindly submit your application directly to us using the 'Apply Now' button.


Accounting Jobs in Malta are related to understanding and managing finances for individuals and organisations. Jobs in accounts within this sector include client accounting, cost and management accounting, tax, credit control, financial management, accounts administration, internal audit and bookkeeping jobs. Discover our accounting jobs in Malta.

This website uses cookies to improve your user experience. By using our website you consent to all cookies in accordance with our Cookie Policy.