Application Support Specialist - Information Technology jobs in Malta - November 2020

Application Support Specialist

at

Konnekt
JOB TYPE: Full Time JOB LEVEL: Experienced
CATEGORY:
Information Technology

An Application Support Specialist role has become available in Malta. Within this role you will be responsible for:

  • Provide internal support for new applications
  • Identify recurring application issues and ensure a permanent solution
  • Communication, support and training to end-users
  • Prioritise and manage multiple open cases at one time
  • Document existing and new setups, workflows and procedures
  • Liaise with vendors to install and test new releases
  • Troubleshoots simple to complex issues as reported by end-users
  • Analyzes existing data and metrics to determine trends and performance

Education & Experience:

  • Possessing a minimum 1-year experience in a similar role
  • Holding a bachelor’s degree/ Diploma in IT or related IT certifications
  • Having past experience in testing applications
  • Exposure to SQL and SSRS will be considered as an asset

Desired Skills:

  • Ability to work under pressure, providing long-term working solutions to problems
  • Ability to manage own time with minimal supervision, plan ahead and prioritise
  • Excellent analytical skills
  • Strong interpersonal and communication skills
  • Capacity to work both in a team as well as independently

The company recruiting for the vacancy of the Application Support Officer is with an established group of companies in Malta.

Applicants need to be already based in Malta

Kindly submit your application directly to us using the 'Apply for Vacancy' button.

This website uses cookies to improve your user experience. By using our website you consent to all cookies in accordance with our Cookie Policy.