Application Support Analyst - Information Technology jobs in Malta - February 2020

Application Support Analyst


€35,000 to €40,000 / year
JOB TYPE: Full Time JOB LEVEL: Experienced
Information Technology

Our client is looking to recruit for an Application Support Analyst in Malta. You will be in close coordination with our globally distributed teams. Responsibilities would include:


  • Providing 1st and 2nd line application support, working closely with internal stakeholders to deliver a high level of customer satisfaction
  • Managing application logs and working with engineers to troubleshoot applications and apply bug fixes
  • Monitoring applications, servers, databases, and scheduled jobs related to applications 
  • Suggesting improvements to fine-tune support related functions
  • Providing training and assistance to new users
  • Translating technical detail into business language as part of support to project managers
  • Assisting with the process of change management throughout the business
  • Managing relationships with relevant stakeholders and participating in business meetings as necessitated by the company

Education & Experience:


  • Holding a Degree in Computer Science or related field
  • Holding a minimum of 3 years of experience
  • Experience supporting critical software applications, with a focus on financial services software
  • Possessing a minimum of 2 years’ experience with SQL Servers (T-SQL, SSIS, SSAS, SSRS)
  • Knowledge of Agile methodologies  
  • Experience in financial services or insurance agencies is considered an asset
  • Exposure to Dynamics CRM and Insurer is considered an asset


Desired Skills:


  • Excellent attention to detail
  • Ability to work under pressure in a rapidly changing, high-growth environment
  • Ability to multi-task under tight deadlines
  • Strong interpersonal and communication skills with the ability to work independently or in a team
  • Ambitious personality, striving to deliver great work, and keep abreast with the latest technology


About the company:


The company recruiting for the vacancy of the IT Systems Analyst is a leading company operating within the insurance industry, offering attractive remuneration, ability to travel to international partner offices and the opportunity to work with global teams.

Kindly submit your application directly to us using the 'Apply for Vacancy' button.

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