After Sales Administrator - Administrative & Clerical jobs in Malta - November 2019

After Sales Administrator

at

Konnekt
JOB TYPE: Full Time JOB LEVEL: Experienced
CATEGORY:
Administrative & Clerical

Within this job of an After Sales Administrator, the successful candidate will support with back office duties related to administration and customer care. Your main duties will include:

  • Managing customer complaints / requests within a timely manner: telephone, emails and face to face
  • Setting appointments with client's for inspections and replacements
  • Liaise with suppliers as needed
  • Processing of after sales claims
  • Placing replacement orders with suppliers
  • Liaising with internal departments as needed
  • Ensuring continuous engagement with the client throughout the after sales process

Working hours - variant:  Monday to Friday with a Saturday (half day) as a possibility on roster basis.
 

Education & Experience

  • O’ Level standard of Education is expected
  • Work experience within a customer care role is preferred
  • Proficient in Microsoft programmes
  • Proficient in Maltese and English:  verbal and written
  • Fluency in Italian seen as a major plus
     

Skills

  • Excellent telephone skills
  • Passionate about customer care
  • Can do attitude
  • Approachable and influential

This After Sales Administrator position is with an established local importer within retail.

Job Reference Code: GI695

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