Services Coordinator - Administrative & Clerical jobs in Malta - September 2019

Services Coordinator

West of Malta

Office support,
Customer support
Posted date 26/08/2019 |
Closing date 25/09/2019
Full Time Experienced

Apex Group Ltd in Malta is looking for a full-time Services Coordinator to join their growing team. The Services Coordinator will be responsible for the scheduling of rosters and replacements, together with the management of an on-call mobile on a rotation basis, resolving issues and serving as a link between subordinates and upper management.


The ideal candidate is to have:

  • Proficiency in MS Office applications and holds an ECDL certificate
  • Minimum MQRIC Level 5 education
  • Proficiency in spoken and written English language
  • Ability to work flexibly
  • Driving Licence B


  • Minimum of 1 year relevant work experience
  • Experience in the health sector will be given preference


  • Attends to detail;
  • Plans and organises;
  • Solves problems;
  • Delivers excellence;
  • Works well in a team;
  • Communicates effectively;
  • Builds relationships;
  • Customer-care oriented;
  • Develops continuously;
  • Time management;
  • Works under pressure;
  • Builds the brand.

Role Responsibilities:

  • Organise workflow and rosters and ensure that employees understand their duties or delegated tasks;
  • Handle an on-call mobile on a rotation basis;
  • Liaise with clients to ensure quality services levels are being achieved;
  • Carry out administrative work;
  • Receive complaints and resolve problems where possible; inform the direct superiors with any complex issues;
  • Be ready to work flexible hours;
  • Work hand in hand with the Supporting Officer and Quality Assurance Manager to ensure smooth-running of services;
  • Observe ethical issues;
  • Monitors and assesses new employees in their initial stages of employment;
  • Promote good communication within the company.

Training will be provided to the chosen candidate.

Apex Group Ltd:
Our aim is to deliver outstanding healthcare, community and childcare services. With more than twenty years of experience in the healthcare arena, Apex Group Ltd provides clients with a holistic professional and the quality care they need. We make sure to deliver an outstanding health care service to provide our clients with the relief, assistance and peace of mind that they require.

Kindly submit your application directly to us using the 'Apply Now' button. Immediate start is available for the right candidate.


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