Customer Care Specialist (Technical) - Administrative & Clerical jobs in Malta - August 2019
Recruitment Agency
Konnekt

Customer Care Specialist (Technical)

14,000-15,500 Per Year
Customer support
Posted date 09/08/2019 |
Closing date 30/08/2019
Full Time Experienced

In this Customer Care Specialist job, you will be responsible for the following:

  • Handling of technical phone calls 
  • Ordering of parts and following up on sales queries
  • Managing digital media including Facebook and Instagram pages, messenger and live chat
  • Processing documentation
  • Upselling service plans
  • Monitoring of online service booking
  • Meeting and dealing with customers’ requests efficiently

Education & Experience

The vacancy requires:

  • O level standard of education
  • Excellent communication skills and fluency in both English and Maltese
  • Technical Skills
  • Previous customer service experience

Skills

  • Mature, resilient and energetic
  • Excellent negotiation and problem-solving skills, ability to multi-task and work within a team
  • Good time management skills and excellent telephone manners
  • Customer-oriented, with a friendly and outgoing personality

This Customer Care Specialist position is with one of the leading companies in the automotive industry. 

Job Reference Code: LE378

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Administrative Jobs & Clerical Jobs in Malta are related to providing clerical and administrative support to businesses. Jobs in administration and clerical roles include customer support, admin, clerk, secretary, front office, office support, accounts administration and personal assistant roles. Discover more administrative jobs in Malta.

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